Frequently Asked Questions
Everything you need to know about Dossier EU and our luxury-grade fragrances.
How can Dossier offer luxury scents at such affordable prices?
By eliminating the 'prestige tax' associated with designer branding, celebrity endorsements, and expensive retail markups, we focus entirely on the quality of the juice inside the bottle.
Which countries within the EU do you ship to?
We currently ship to all major European Union member states. Shipping times typically range from 3 to 7 business days depending on your specific location.
What is your return policy if I don't like a fragrance?
We offer a 30-day risk-free trial. If you are not completely satisfied with your scent, you can return the bottle for a full refund, no questions asked.
Are Dossier fragrances vegan and cruelty-free?
Yes, all of our perfumes are 100% vegan, cruelty-free, and formulated without parabens or phthalates, adhering to the highest EU safety standards.
How long do the scents typically last on the skin?
Our fragrances are Eau de Parfum (EDP) concentration, designed to last between 6 to 8 hours, matching or exceeding the longevity of traditional luxury brands.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.